Shipping policy

Most of our Small/Medium Pots, and other Gift Items can be posted to any Australian Post Code.

Our Local Delivery Area - We now deliver to all areas within the Bayside & Kingston regions.

Local Delivery will be made within 1-3 business days of purchasing.

Shipping charges apply for all other Online Sales and all other areas.

Online orders are usually shipped next business day, provided that funds have cleared into our account.

If stock is identified as being unavailable after you have placed your order (popular items do sell quickly or items get sold and our systems are not updated etc.) you will be contacted with many available options.

Australia Post

We use Australia for all of our Online Order deliveries. 

Generally the shipping amounts paid at checkout are correct.  However if we have got this wrong and when we go to send it - it comes in cheaper I will refund you the difference in shipping - via the method you used to pay for the item.

We can offer no guarantee of delivery times to your location. We are at the mercy of the courier companies, their networks and their schedules.

We are unable to 'POST/Courier' our Live Plants, Seedlings, Large Pots or Microgreens, at this stage.

We are unable to post Seeds to WA, NT & Tasmania, due to their local Quarantine/Biohazard laws.

Goods Damaged during Shipping

Whilst we ensure we pack your Online Orders with extra care, padding, excessive use of bubble wrap and cardboard bits etc, things get broke... Not very often, but It happens.

Please notify us of any damage, Photo proof,  is required within 24hrs of receiving the delivery. 

If you have ANY queries or issues in regards to the above, please contact us BEFORE ordering.

You can always contact us with any question at hello@jojosgreens.com.au.

Feel free to call one of our stores, during Melbourne Trading hours, on - 1300 056 567